Frequently Asked Questions

Are Auren jewelry pieces really waterproof?
Yes. Our jewelry is designed to be worn in the shower, pool, gym, and during daily activities.

Will the jewelry tarnish or change color?
No. Our pieces are made to maintain their color over time and are backed by our Lifetime Color Guarantee.

Is your jewelry safe for sensitive skin?
Yes. All pieces are hypoallergenic and designed for long-term comfort.

How long does shipping take?
Orders are processed within 2–3 business days.
Delivery takes 7–12 business days.

Can I return my order?
Yes. We offer a 30-day return policy. Please see our Return & Refund Policy for full details.

How can I contact support?
Email us anytime at support@aurenjewelry.com.